How to Find Help with HostGator Web Hosting

HostGator web hosting is a premier web hosting provider in todays web hosting industry. Their web hosting plans are attractive and affordable, their servers are secure and reliable, and their support staff is some of the best in the industry. When given the choice, many of us would prefer to locate information on our own and only contact support if we cannot locate the answer for ourselves. Fortunately, HostGator has an excellent support portal that is easily accessed from the home page of their website. The HostGator help system may also be accessed via the CPanel and Web Host Manger as well. Of course, for those who prefer the human interaction of contacting support personnel, that is no problem as the HostGator support staff will be happy to assist you with your needs.

For those who have never accessed the HostGator help system, or perhaps those who have but have only taken a passing glance at it, you may be in for quite a treat. HostGator web hosting has put forth a lot of effort into creating a ton of information about their system, their many tools, and additional features that will assist us in the design of our websites.

When the HostGator support portal is initially accessed from the home page of their website, you will notice a well-presented page with assorted menu options that include subtopics of their help system. It is also worth mentioning at this point, that about the middle of the page is the contact information for their support staff including telephone, live-chat, and support ticket options for your convenience. The following list highlights a few of the menu options they have available on their support portal page:

• Pre-sales questions
• HostGator Web Hosting plans
• Domain names
• Getting started tutorials
• Billing
• CPanel
• Web Host Manager
• Many more

The HostGator support system delves much deeper than the menu titles suggest. Each of these subtitles open a new page that includes many questions that are presented as links that open a page that answers that particular question. There is so much to learn about being a webmaster, and HostGator makes that learning curve a little straighter than it would be if we had to look up all of this information on our own.

HostGator Web Hosting Video Tutorials

HostGator web hosting has one particular feature that deserves more mention — HostGator Video Tutorials. We have often heard that a picture is worth a thousand words, and HostGator takes that to heart as on the right side of the opening support portal page and about halfway down the page is a menu item for the video tutorials. By clicking on this selection, a new page is opened that presents many, many video tutorials that include but certainly not limited to:

• Logging into HostGator billing
• Making payments by credit card, Paypal, and subscriptions
• Logging into your CPanel
• How to change name servers
• How to configure Plesk
• How to configure and manage FTP
• Webmail
• How to configure email clients
• How to use Sitebuilder and SiteStudio
• Managing your domain at the various registrars
• How to use the HostGator Web Host Manager
• WordPress
• And many, many more

HostGator web hosting has a great deal to offer, just in their help files alone. One of the fantastic things about this help system is that you do not have to have an account with them to use them. This is a wonderful resource that answers many of those pre-sales questions that we may have, and when we do decide to sign up for a HostGator account, we are ready to focus on our websites.

Learn more about HostGator Web Hosting.